Cancellation and Return Policy: ORDERS FOR SPECIAL ORDER ITEMS, NON STOCK ITEMS, OR NON-STANDARD ITEMS ARE NOT RETURNABLE. Any returns for shipping errors, damage or loss upon delivery must be reported within 10 days of the delivery date. Except as otherwise agreed, Products will not be accepted for return after 30 days from the date of delivery to the Purchaser. All returns require an RGA number (Returned Goods Authorization #) from Reliance, goods returned without prior approval and an RGA# will be not be accepted. To obtain an RGA contact Reliance Supply at email@example.com. All Products returned must be in resalable condition and need to be accompanied with an RGA (Lot Controlled Product packaging must be unopened). Any cancellation or returns accepted after 30 days may be subject to a restocking fee and other charges, for which the Purchaser shall be responsible.